Lorikeet
Resolves complex support tickets end to end by following documented procedures across a team's systems.
Software you sign up for or install and run yourself. Submitted listing, not yet checked. Nothing on this page is sponsored.
What it does
Lorikeet is a customer support agent for companies with complex, high-stakes cases. It follows a team's documented procedures, reaches into systems such as Zendesk, Stripe and internal APIs, and resolves tickets over phone, SMS, chat, email and WhatsApp. When it hands a ticket to a person the investigation is already done and attached. Plans start at $2,100 per month billed annually plus $0.99 per chat, email or SMS resolution and $1.50 per voice resolution.
- Type
- Software product
- Pricing
- Subscription, from $2,100/moChecked 23 September 2026
- Setup
- Needs configuration
- Access
- Web app
- Human review
- Runs without review
- Integrations
- Zendesk, Stripe
- Vendor
- Lorikeet
- Website
- lorikeetcx.aiChecked 23 September 2026
- Listed
- 23 September 2026
You provide
- Documented procedures and workflows
- Access to Zendesk, Stripe and internal APIs
- Customer tickets across phone, SMS, chat, email and WhatsApp
You receive
- Resolved tickets
- Escalated cases with the investigation attached
How the work runs
- 01
Document procedures and connect systems
- 02
The agent investigates and resolves tickets
- 03
It hands unresolved cases to a person with context
Before it is handed over
Runs without review.
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