eesel AI
Answers support tickets and internal questions from connected help centres, docs and chat tools.
Software you sign up for or install and run yourself. Submitted listing, not yet checked. Nothing on this page is sponsored.
What it does
eesel AI is an agent that learns a company's knowledge from help centres, Google Drive, Confluence, Notion, Slack, Microsoft Teams and websites, then handles support tickets, triage and internal questions. Teams write its role and guardrails in plain English, connect a helpdesk such as Zendesk, Intercom, Freshdesk, Gorgias or Help Scout, and test its answers before customers see them; it hands work to a person when needed. It runs in the eesel dashboard, Slack, Microsoft Teams, Google Chat, Discord and WhatsApp. Pricing is per task: light tasks are free, a support ticket or chat session is $0.40 and heavy tasks such as blog drafts are $4, with $50 of free usage to start.
- Type
- Software product
- Pricing
- Usage-based, from $0.40 per taskChecked 23 September 2026
- Setup
- Needs configuration
- Access
- Web app, Slack
- Human review
- Review is optional
- Integrations
- Zendesk, Intercom, Freshdesk, Gorgias, Help Scout, Confluence, Notion, Google Drive, Slack, Microsoft Teams, Google Chat, Discord, WhatsApp
- Vendor
- eesel
- Website
- eesel.aiChecked 23 September 2026
- Listed
- 23 September 2026
You provide
- Help centre and website content
- Google Drive, Confluence and Notion documents
- Slack and Teams history
- A plain English role and guardrails
- Support tickets and questions
You receive
- Resolved support tickets
- Triaged tickets
- Answers with source citations
- Draft content for review
How the work runs
- 01
Connect knowledge sources and a helpdesk
- 02
Write the role and guardrails
- 03
Test answers before going live
- 04
The agent handles tickets and hands off when needed
Before it is handed over
Review is optional. The work is accepted only when each of these is recorded.
- Answers can be tested before the agent is made available
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