AgentCatalogue

Smith.ai AI Receptionist

Answers inbound calls, qualifies leads and books appointments, with live receptionists as backup.

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Software you sign up for or install and run yourself. Submitted listing, not yet checked. Nothing on this page is sponsored.

What it does

Smith.ai's AI Receptionist answers a business's inbound calls around the clock, screens and qualifies leads, books appointments and routes calls according to scenarios the business defines. Each call produces a recording, transcript, lead summary and quality score, and complex calls can escalate to Smith.ai's network of North America-based live receptionists. A Quality Studio lets teams run simulated scenarios before going live, and it connects to Clio, Salesforce, HubSpot, Calendly, Zapier and Make. A free plan covers 25 calls a month; the Pro plan is $150 per month and Enterprise is $500 per month.

Type
Software product
Pricing
Freemium, from $150/moChecked 23 September 2026
Setup
Needs configuration
Access
Web app
Human review
Runs without review
Integrations
Clio Grow, Clio Manage, Salesforce, HubSpot, Calendly, Zapier, Make
Vendor
Smith.ai
Website
smith.aiChecked 23 September 2026
Listed
23 September 2026

You provide

  • Call scenarios and goals
  • CRM and calendar connections
  • Inbound calls

You receive

  • Answered calls
  • Call recordings and transcripts
  • Lead summaries routed to the team
  • Booked appointments
  • Escalations to live receptionists

How the work runs

  1. 01

    Define call scenarios

  2. 02

    Test them in Quality Studio

  3. 03

    The agent answers and qualifies calls

  4. 04

    Complex calls escalate to a live receptionist

Before it is handed over

Runs without review. The work is accepted only when each of these is recorded.

  • Simulated scenarios can be run in Quality Studio before going live

Find more like it

VoicePhone callsSchedulingLead generationProfessional services
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